Any suggestions if the PC will not boot into Windows XP in any mode? Safe mode reboots during the driver loads and a regular boot gets to the Windows splash screen, flashes a blue screen and reboots. According to my client, she had just updated McAfee when this started.
I was able to get svchost from another computer... its on my flash drive F:\ But i have no idea how to copy it into system32. I am not able to copy and past. Is there a way to do it with CMD?
+1 to kronen
this is an epic fail. dont bother jerry. i copied the file through cmd from my laptop running xp sp3. didnt change a thing. still stuck with a useless com
thanks for trying to help!
i've successfully copied the sdat5958 exe to my desktop as admin in safe mode (with network enabled so i can view this page - however i also tried in completely offline mode earlier with no joy..). so i've run the exe and i get the same error message as before - error: unable to write to the file.
from task manager, i have these things running:
system idle process
is one of these a mcafee thing? if not, i don't know how to stop it running in the background - i don't have a systemtray so no icon to click there. i've attached the most recent log file thing.
*edit* i googled some of these processes and mpfsrv.exe was a mcafee thing - ended the task and re-ran the 5958.exe and still the same error messageMessage was edited by: kronen on 4/22/10 12:32:01 PM CDT
I checked an saw that I'm still using the 5957 dat file. So to be sure I deselected 'automatic update' in the security center. I'm using Viruscan Plus on a XP SP2 machine by the way. Don't know if that's relevant. The update .dat file 5959 should be the one to download I've read? Do I have to download and install that manually? Or can I just switch on 'automatic update' again and let security center find 5959 again?
me and kronen have the same problem it seems.
this what the log says
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Extracting Zip file from stub file, C:\SDAT5958_EM.exe.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Performing self validation ...
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Retrieving file, NAISCRIP.NSC from zip file.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Loading and parsing script file : C:\DOCUME~1\Bryan\LOCALS~1\Temp\1CE\NAISCRIP.NSC
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Retrieving file, Globals.nsg from zip file.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Loading and parsing globals file : Globals.nsg
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Searching for all Installed anti-virus products.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Installing Anti-Virus files...
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Retrieving file, copyfile.exe from zip file.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP File C:\Program Files\McAfee\VirusScan\DAT\5958.0\copyfile.exe NOT REPLACED. File is in use and will be replaced after system reboot.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Deleting...C:\DOCUME~1\Bryan\LOCALS~1\Temp\NAI2.tmp
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Deleting...C:\DOCUME~1\Bryan\LOCALS~1\Temp\1CE
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Error: Unable to write to the file.
4/23/2010 1:01 AM Bryan HOME-JRXCZ0EUZP Update process failed.
jerry, my understanding would be that in cmd, you type
copy F:\svchost.exe C:\windows\system32
but i can't fix my own so i'd maybe wait for someone else to reply
bryan, i'm just wondering, have you already deleted your DAT folder from c:\progfiles\mcafee\virusscan?
I followed some instructions earlier that advised this, i wonder if it might have anything to do with the file in use message? i can't restore the folder from my recycle bin, nothing happens when i rclick and select restore, so i can't test this out.. unless - what is the recycle bin's path, for cmd purposes? would it just be copy recycle bin\DAT? or would there need to be some lengthy path?
yup i deleted the folder before running the tool. does your com have internet access still?
it has some access, in that i can browse the internet with firefox, but i can't use msn or log in on any mmo game, or say download a track on itunes or anything like that.
the recycle bin clearly doesn't have such a simple path as 'recycle bin' either i just tried.
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