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DoctorKeo
Contributor
Message 1 of 4
‎06-03-2022 04:04 AM

Unable to contact support

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The antivirus is running extremely slow - 2 days and only 20% complete. I've tried clicking on support, but nothing happens. I've tried on Windows 10 & 11 and 2 Android devices - First a circling arrow and then a blank screen. I had the same for 3 days. Any suggestions -please

 

Doc. 

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1 Solution

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Hari_durairaj
Moderator
Moderator
Message 2 of 4
‎06-03-2022 04:34 AM

Re: Unable to contact support

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Hi @DoctorKeo 

Greetings from McAfee.

We regret for the inconvenience caused.

Kindly let us know the following details to assist you on this issue.

  • Operating system version
  • McAfee version
  • Screen shot of the issue

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Hari

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3 Replies
Hari_durairaj
Moderator
Moderator
Message 2 of 4
‎06-03-2022 04:34 AM

Re: Unable to contact support

Jump to solution

Hi @DoctorKeo 

Greetings from McAfee.

We regret for the inconvenience caused.

Kindly let us know the following details to assist you on this issue.

  • Operating system version
  • McAfee version
  • Screen shot of the issue

Alternatively, You can always contact the chat support using below link for technical assistance.

McAfee Support

Regards,
Hari

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DoctorKeo
Contributor
Message 3 of 4
‎06-03-2022 04:46 AM

Re: Unable to contact support

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Hi,

Windows 10 64 bit

 
 

Screenshot 2022-06-03 144203.jpgScreenshot 2022-06-03 144328.jpg

I tried the link on this post, again I got the circling arrows and then a blank page.

Doc

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Venkat_YM
Moderator
Moderator
Message 4 of 4
‎06-03-2022 10:24 AM

Re: Unable to contact support

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Hi @DoctorKeo 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly check the private message for further details.

Regards,
Venkat

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