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Outtheblue60
Contributor
Message 1 of 2

Turning off Scanning of Screensaver Downloads

Everytime I download a Screensaver and try to open the file, I get a message saying, "We're scanning your download just  to be safe",  and it prevents me to get the screensaver.  How do I turn disable this type of scanning?

1 Reply
Allwyn_GI
McAfee Retired
McAfee Retired
Message 2 of 2

Re: Turning off Scanning of Screensaver Downloads

Hi @Outtheblue60,

Sorry for the inconvenience caused, We will help you. Please provide us more information to check on this issue.

  1. When you click on the downloaded screensaver - what happens? - Are you getting any error message?
  2. If Yes, please provide us with screenshots.
  3. Please check if you have McAfee Web-Advisor installed as an extension on the browser.
  4. If so, please remove the extension, add it once again and try downloading the screensaver.

You can download McAfee Web-Advisor again using the below link:

McAfee Web-Advisor

 

Regards,

Allwyn I

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