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floris237
Former Member
Message 11 of 13

Re: Tried to search for updates for McAfee LiveSafe, but the update function doesn't initialise.

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Dear Peter,

Thank you for your response. I did not know that about Revo, but I will keep it in mind.

Unfortunately this is the result if I try to re install McAfee (see the image below, its dutch but there you can the uninstaller is not able to find the program).

My operating system is Windows 8.1 with all the latest updates installed and I'm logged in as a user with administrative authority. If you know a quick fix I'd be happy to know!

Thanks again for your reply and I'll get in touch with the technical support!

mcafee.jpg

exbrit
MVP
MVP
Message 12 of 13

Re: Tried to search for updates for McAfee LiveSafe, but the update function doesn't initialise.

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As the McAfee interface used Internet Explorer to display make sure IE is version 11 and that it's at default settings.  It doesn't have to be your preferred browser.  Run the Virtual Technician to see if it finds and fixes anything:  http://mvt.mcafee.com/

catdaddy
MVP
MVP
Message 13 of 13

Re: Tried to search for updates for McAfee LiveSafe, but the update function doesn't initialise.

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,

               Please know that the Excellent advice/suggestions that Colleague Ex_Brit afforded should assist you in resolving your issues. Actually the only thing I would add, is to please NEVER use registry cleaners either. For they do more harm than good.

                Simply stick to your Windows Disk Clean Utility or McAfee Quick Clean. And even then I recommend not to use the Registry option.

Wishing you all the very Best,

Catdaddy

McAfee Community Moderator

Consumer Products

Cliff
McAfee Volunteer
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