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cehunter
Contributor
Message 1 of 2

Standalone VirusScan Scans 0 Items

Hi all,

I made an account just to touch base with the community to see if anyone else has seen a problem like this before.

Essentially I am working with a closed non-outward facing network and I am using standalone installed McAfee products for antivirus on it. namely I am using the McAfee agent and the Threat Prevention and Adaptive Threat Prevention plugins for said agent. However on the systems that have it properly installed, the systems will not virus scan. I am currently not using it as it is a hefty requirement for me to be able to scan files, but if anyone has any idea what could be stopping it that would be great.

1 Reply
Venkat_YM
Moderator
Moderator
Message 2 of 2

Re: Standalone VirusScan Scans 0 Items

Hi @cehunter 

Greetings from McAfee.

Sorry for the inconvenience caused.

Could you please share the screenshot of the issue for better understanding to help you further.

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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