cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
csc32
Former Member
Report Inappropriate Content
Message 11 of 17

Re: Scheduled scan will not permit scan in AM

Arlington,


Has your problem been resolved?

I have the same problem of Scheduled Scan defaulting to PM.

A workaround (not a solution) that I applied and it may work for you: Choose the first option “Select a schedule”; apply & reboot; re-select ‘Create my own scan schedule’ with an AM time and it SHOULD accept.

csc32

karthiks
Former Member
Report Inappropriate Content
Message 12 of 17

Re: Scheduled scan will not permit scan in AM

Arrlington,

I have checked the Tier 2 support team, will update you on this soon

chumde7
Former Member
Report Inappropriate Content
Message 13 of 17

Re: Scheduled scan will not permit scan in AM

Hi Arrlington,

Has the issue been fixed? Would be great if you could share us where exactly was the issue and how it was fixed (If already fixed).

Thanks...

chumde7
Former Member
Report Inappropriate Content
Message 14 of 17

Re: Scheduled scan will not permit scan in AM

Hi csc32,

It would be really helpful if you could please go to the about window of the McAfee product and provide us the version details? It would be great if you could provide us your operating system information also.

Thanks.

karthiks
Former Member
Report Inappropriate Content
Message 15 of 17

Re: Scheduled scan will not permit scan in AM

Arrlington,

I do not see any tier 2 interaction for your case, please contact McAfee again and ask for Tier 2 support.  Once it’s been escalated to Tier 2 team post Tier 2 case number for reference.

Message was edited by: karthiks on 3/21/13 3:40:03 AM CDT
nehalreads
Former Member
Report Inappropriate Content
Message 16 of 17

Re: Scheduled scan will not permit scan in AM

Hi Arrlington,

" I have sent you a private message asking for some details, kindly reply me back with the details "

csc32
Former Member
Report Inappropriate Content
Message 17 of 17

Re: Scheduled scan will not permit scan in AM

Chumde7,

As you requested...

Capture1.JPG

Window Vista SP2 & IE9.

On 3/12/13, I used the add/remove programs to remove McAfee Security Center; ran MCPR; reinstalled McAfee.

Problem remains.

- csc32

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community