My configuration:
McAfee SecurityCenter version: 11, build: 11.0.645
McAfee VirusScan version: 15, build: 15.0.294
McAfee Personal Firewall version: 12, build: 12.0.345
McAfee SiteAdvisor version: 3.4, build: 3.4.0.143
McAfee AntiSpam version: 12, build: 12.0.292
McAfee Parental Controls version: 13, build: 13.0.319
McAfee QuickClean and Shredder version: 11, build: 11.0.416
PC:
Dell Studio XPS 9100 with Intel i7 @ 3.20 GHz
OS:
Windows 7 Ultimate 64-bit
Local disk:
NTFS, 1.80 TB total, 1.73 TB free space.
My issue/problem:
I can do a normal scan just fine. However, when I right click a specific file and choose Scan, nothing happens. I completely un-installed and re-installed McAfee Security Suite. That fixed the problem and it worked for about a week and then the problem returned. I did the un-install and re-install again and right click >> scan started working again. It worked for a few days and then stopped working again. I have noticed that, when the product is working PROPERLY, when I right click a file, I see Scan and I see Shred as options. When McAfee single file scan is NOT working properly, I only see Scan when I right click a file.
Does anyone have any suggestions about fixing the right click >> scan issue without having to un-install and re-install the entire McAfee Security Suite? It is getting tiresome and bothersome to continually un-install & re-install the product.
BTW, I downloaded and ran McAfee's Virtual Technician and it did not discover any problems.