I ran a full scan & under “Detected Files” scan report said Trojan 1. I chatted online with a tect & he took control of my PC & ran something. Then he told me to do a full scan again to fix problem. I did & still show same results. The scan report DOES NOT indicate what file, where, etc. How do I remove it?
I would think if McAfee could detect it, then is should be able to tell where it’s at, so I can remove it.
Would really appreciate any help … Thanks!
Hi JakeMan1,
Before you do anything,
Can you go to Navigation > History and Logs > Threats detected.
Scroll down the list.
OR,
You can go to Navigation > (Scroll down) > Quarantined and Trusted Items > Quarantined Items.
Thanks,
Good Luck!
Thanks 4 the info. Didn't know where 2 look.
Have a great day.
Hi,
Good to know all is well.
Thanks, and good luck.
(Do you mind marking this as answered, so nobody else needs to answer the question. )
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