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PabloFLPLF
Contributor
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Message 1 of 3

Real-Time Scanning Excluded Files not working

Hi,
Real-Time Scanning keeps isolating an excluded files every time the system is restarted.

Specifics:
McAfee Total Protection PC
Excluded file .ppam

Anyone know what's going on?

Cheers

2 Replies
krishna55
Moderator
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Message 2 of 3

Re: Real-Time Scanning Excluded Files not working

Hi @PabloFLPLF,

Greetings from McAfee.

Kindly try to exclude those files (.ppam ) manually and reply to this message if the issue persists.

Regards,

Krishnamanikandan KS

PabloFLPLF
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Message 3 of 3

Re: Real-Time Scanning Excluded Files not working

Hi @krishna55

Thanks for the reply.

Please explain what you mean by manually?
The 2 .ppam files have been added to the exclude list by clicking 'Add file'

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