Hi @BJ2 ,
Sorry for the inconvenience caused.
We request you to kindly let us know if you are using windows OS. If yes then, please check if your windows is up-to-date.
Also kindly perform uninstallation and re-installation of McAfee on your device.
If issue still persist, feel free to reach our consumer support on 866 622 3911 or connect using the below link.
McAfee Consumer Support
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