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WendyLee
Contributor
Message 1 of 2

Popup

I have spoken to McAfee virus support only about 4 times over this single issue, they keep taking remote access of my computer, do a virus scan and reset web browsers but cannot stop a popup from appearing everytime i log into familysearch.org.  I am still waiting for the call backs they keep saying will happen to help with my problem. i can not put the screen shot i took of the pop up here as it wont allow me too.

Any suggestions as McAfee cant help????????

 

 

 
 

 

1 Reply
Hari_durairaj
Moderator
Moderator
Message 2 of 2

Re: Popup

Hi @WendyLee 

Greetings from McAfee.

We are sorry for the inconvenience caused. I have sent a private message to you, kindly revert with the required details to help you regarding the refund.

Regards,
Hari Durairaj

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