Showing results for 
Show  only  | Search instead for 
Did you mean: 
Former Member
Message 1 of 3

Not installing the anti virus or spy ware soft ware

Hi I have installed Mcafee Security suite on my windows computer but is is saying the virus protection is not installed, when I go to install it it fails. I have run the virtual technician who cannot find or fix the problem. The firewall and other ares have installed successfully.

How can I fix this and get the virus protection working?


2 Replies
Former Member
Message 2 of 3

Re: Not installing the anti virus or spy ware soft ware

Any indication of other products in the suite preventing install from completing successfully?

Message 3 of 3

Re: Not installing the anti virus or spy ware soft ware

Do you or did you have another antivirus installed, or even a previous McAfee one?  If so have you removed it using the appropriate removal tool?

Also it helps to know what operating system you are using.

This may help:  TS101331

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community