I have been a subscriber to Mcafee for the last 10 years & this is the 1st time I have needed help & now can not get it.
1. Scanner freezes PC.
-----Have to force shut off. Task Manager doesn't come up.
2. Updater freezes PC.
-----Have to force shut off. Task Manager doesn't come up.
3. Will not give me files to d/l.
----Can not find server is error I get.
4. Some updates go back to 2006. Nothing more recent?
5. Virtual Technician can not be found.
-----Here is the Screen shot of that.
6. Wanted to get a fresh install. Can not give me the file.
----Can not find server.
-----Here is screenshot of that.
7. Wanted chat. Cannot find server.
8. Says Last scan was 12/24 2008. I did a full system in safe-mode yesterday, so this
info is incorrect.
9. Back up & restore do not work.
Here is what my about says.
Security Center
Version 9.0
Build 9.0.295
Last Update 11/13/2008.
VirusScan
Version 13.0
Build 13.0.218
Dat Version 5474
Last Update 12/24/08
Says last scan date was 12/24/08
This date is not accurate.
I did a full system scan in safe-mode yesterday.
There hasn't been an update more recent?
Read some forum posts & clicked relevant links only to be sent to Mcafee's homepage which DOESN"T WORK.
How can I get tech help when tech help doesn't work.