×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
bigmoney
Former Member
Message 1 of 2

Mcafee will no longer scan, computer slowed down! help

About 4 days ago i had the problem were mcafee wouldnt scan at all. i treid restart, didnt help. so then i did a system restore, that help for like 2 days, now my mcafee virus can wont work anymore. i have malwarebytes and have scanned multiple times, each time it says nothing has been detected. Now whats cray is my mom's computer just got the same exact problem today, now I'm upset & paranoid. I need help. is this a new virus/Trojan?  whats going on mcafee?Untitled11.jpg

1 Reply
exbrit
MVP
MVP
Message 2 of 2

Re: Mcafee will no longer scan, computer slowed down! help

This is due to a faulty update being accidentally released over the weekend sometime.  

Read here:  http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101446 or here:  http://service.mcafee.com/faq/TS101446.htm

The faulty DAT has been withdrawn so no chance of getting the bad one back.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community