×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
exbrit
MVP
MVP
Message 21 of 25

Re: McShield.exe has stopped unexpectedly, OnAccess Scanner randomly turns off

Jump to solution

I'll send yet another message to them.

selvan
McAfee Retired
McAfee Retired
Message 22 of 25

Re: McShield.exe has stopped unexpectedly, OnAccess Scanner randomly turns off

Jump to solution

Hi deathstalker It would be more helpful if you could post the following screen shots.

1) List of all installed programs in the control panel's "Uninstall a program" window.

2) Available Virtual memory

3) List of add-ons in the Manage add-ons window of IE 10

4) List of Events prior to and post the failure.

These info will guide us finding a clue.!

deathstalker
Former Member
Message 23 of 25

Re: McShield.exe has stopped unexpectedly, OnAccess Scanner randomly turns off

Jump to solution

Sorry for the late reply as I have not experienced the problem again since then. But strangely though, 2 days ago, the problem happened again, but it was after I purposely disconnected my internet connection and reconnected several times in rapid succession (within minutes) as I was trying to get a new IP from my ISP (I was looking for a faster connection).

It seems that, sometimes I can replicate the problem by doing this on purpose, disconnecting the internet (using the router setup) and reconnecting several times.

deathstalker
Former Member
Message 24 of 25

Re: McShield.exe has stopped unexpectedly, OnAccess Scanner randomly turns off

Jump to solution

Selvan, thanks for your reply. I also want to bring to your attention of another recent problem I discovered with the Real-Time Scanner. It may or may not be related but it's also about OAS or Real-time scanner. It's about Real-Time Scanner using more CPU resources now than usual, slowing games down significant enough to show graphic stuttering. More details in the link below:

https://community.mcafee.com/thread/59224?start=0&tstart=0

deathstalker
Former Member
Message 25 of 25

Re: McShield.exe has stopped unexpectedly, OnAccess Scanner randomly turns off

Jump to solution

To date, the problem has not recurred. So I assume the case is solved, but I do not know which update or what action taken by McAfee fixed this though. Seems like it resolved on itself. Thanks for all who had tried to help.

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community