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eminem
Former Member
Message 1 of 8

McAfee "spyware is checking off" i don't get this? (PIC)

What does that mean, and it's in red high lighting how do i turn it off or what????

7 Replies
exbrit
MVP
MVP
Message 2 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

Click the Virus and Spyware Protection area below under 'Features' to expand it and then click real-time scanning

Click Settings

Check the item under 'Threats' reading 'Spyware and other potentially unwanted programs'

Click Apply.

eminem
Former Member
Message 3 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

im clicking real time scanning and nothin is happening

exbrit
MVP
MVP
Message 4 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

Nothing happens here?

Capture.JPG

If so then please check independently for malware by downloading, updating (important) and running a free scan with the FREE version of THIS software.  If it wont install in regular mode, try 'Safe Modw with Networking' by tapping F8 repeatedly while booting up and then selecting #2 on the ensuing menu.  That software will do all that in that mode.

Then try running the McAfee Virtual Technician to see if it will fix the issue.

If it doesn't then try uninstalling McAfee in the normal manner via Control Panel, then run the MCPR cleanup tool, reboot and reinstall your product from the online account.

Dinz
Former Member
Message 5 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

Hi eminem,

Could you please let us know the below details;

What is the computers operating system ?

Dou you have or did you previusoly use any other security software in the PC ?
Are you receiving any adware pop ups or any such on screen ?

Please run the mcafee virtual technician from here and let us know the status ; http://mvt.mcafee.com

Regards,

eminem
Former Member
Message 6 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

windows XP

jaymfe
Former Member
Message 7 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

  • Please go to http://mvt.mcafee.com and run McAfee Virtual Technician on your computer.
  • Click on Fix button, if MVT found any problems on your computer.
  • Try to update McAfee manually and restart the computer

Please let us know the result after these steps.

exbrit
MVP
MVP
Message 8 of 8

Re: McAfee "spyware is checking off" i don't get this? (PIC)

eminem wrote:

windows XP

XP SP3 I hope?  You can check that by right-clicking My Computer either on your desktop or in Start/All programs and selecting Properties.

While you are checking please also tell us the version of Internet Explorer installed...open it and go to Help/About.

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