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catdaddy
MVP
MVP
Message 11 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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Ran a "Quick Scan" this afternoon. Initiated @215 pm-Completed @2:28 pm.

No signs of the (Hanging @ 98% issue)...

Good Night...

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 12 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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Ran another "Quick Scan: late this afternoon..( by accident I might add) For I generally allow my Automatic "Full Scan" to run weekly. Getting back to the Quick Scan, strangely enough I noticed a minute indifference.

Initiated Scan @ 5:35 pm -- progressed 0 % - 12% -23% - 37% -56 % - 64% - 84% - 98% @ 5:39 pm.

This time around Paused @ (Scanning for Rootkits) for approximately 3 minutes-Completed scan @ 5:43 pm.

No items detected. I can live with that

Cliff
McAfee Volunteer
selvan
McAfee Retired
McAfee Retired
Message 13 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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Hi All,

Please make sure that you Pause/Stop any Cloud Storage apps like Dropbox or other Online Backup applications while initiating a Scan. At 98% McAfee will scan for Rootkits in critical locations of Computer including Temp directories. If a Backup / File transfer is in progress it will stall the Scan. Witnessed this in one such case here in Support and was able to resolve by Pausing a Backup Application.

exbrit
MVP
MVP
Message 14 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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catdaddy
MVP
MVP
Message 15 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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As I stated in post # 9,10,11 of this thread. The Hanging @ 98-99% (Scanning for Rootkit) issues has been resolved in my case, especially in regards when running a "Full Scan" It only (pauses) it seems for several minutes,or less and then completes when running a "Quick Scan".

My question being is, Do you think I need to apply the above mentioned (Work-Around)?

                             http://service.mcafee.com/faqdocument.aspx?id=TS102052

Thanks,

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 16 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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If you aren't seeing a total hang at that point I wouldn't bother.  It's your call really.

catdaddy
MVP
MVP
Message 17 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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Thanks Peter   I,ll simply wait for the future update, as all is functioning fine.

As always, I value your advice.

Cliff
McAfee Volunteer
exbrit
MVP
MVP
Message 18 of 18

Re: McAfee freezes at 98% on scan after update & my IE 11 crashed at the same time

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You're welcome.  Mine hangs about 4 minutes, which really isn't that bad.   So I didn't bother with the fix.

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