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ThoDie
Contributor
Message 1 of 3
‎07-01-2023 03:49 AM

McAfee for QNAP NAS does not scan any files or folders

Hi,

 

I have installed McAfee for my QNAP NAS und scheduled a daily scan to cover for all files on all folders (also tried with *.docx and just one folder) and it will never scan any files or folders as per the report; which is not a surprise with scanning time 4 seconds for 3GB of data...

Does anyone have any idea what to do, maybe a kind of guidance to amned my set-up for this scan.

 

Thanks & Kind regards

Thorsten

2 people had this problem.
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2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3
‎07-01-2023 04:26 AM

Re: McAfee for QNAP NAS does not scan any files or folders

Hi @ThoDie 

Greetings from McAfee.

Sorry for the inconvenience caused.

Please provide the below details for better understanding to help you further.

  • McAfee Software Version details
  • OS details
  • Screenshot of the issue

Regards,
Venkat

 

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IntoTheWind
Contributor
Message 3 of 3
‎07-02-2023 06:23 PM

Re: McAfee for QNAP NAS does not scan any files or folders

I have this issue as well. a weekly scan when working takes 4.5 hours on my QNAP NAS. and this was fine up to about 6 months ago. now the scan will only work for 2 or 3 weeks in a row, then will take 3 seconds to complete the scan (not working). After rebooting my NAS twice, all is well again for another 2 to 3 weeks.

I am using QNAP TS473 NAS running QTS 5.0.1.2425.

When the scan fails, the dat version recorded on the log is 0.0

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