McAfee does not help remove customsearchbar extension

[pauloj]

Hi I am not sure how it endeds up getting installed on my laptop (suspect my son may be to blame) buyt have had real issues with a browser extension in chrome/edge called customsearchbar. Its basically malware and I was a little disappointed  McAfee scans did not pick up on it or protect against it getting installed. I had to remove manually by updating registry, amending app shortcuts which had these flags added...

--google-base-url=https://customsearchbar.me --extensions-on-chrome-urls --disable-features=OutdatedBuildDetector --load-extension=C:\Windows\InternalKernelGrid

And I moved this folder (as was unsure if it was safe to delete C:\Windows\InternalKernelGrid)

Question is, should mcafee product have picked this up in scan or is it not technically a virus? If it is the latter feel there is gap in protection provided by the product here.

[Venkat_YM]

Hi @pauloj 

Greetings From McAfee.

We would like to let you know that when the toolbar is added McAfee will pops up as it is risky. However, upon clicking accept the risk McAfee will allow to download the toolbar and henceforth it will not display as the toolbar is risky.

Alternatively, you can always contact chat support using the link below for immediate assistance.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat