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frankiethek
Contributor II
Message 1 of 3

McAfee Total Protection Full Virus Scan Does Not Complete

I have Total Protection Version 1.13.209 Release 16.0 R113 which indicates it is the latest update. However, my full scan continues to stop at 35% and does not go any further. Any thoughts as to what I can do next?

2 Replies
Peacekeeper
Message 2 of 3

Re: McAfee Total Protection Full Virus Scan Does Not Complete

This was fixed by R113 release. I was having lock up at 99% till I got a big update of the virusscan module in R112. If R113 was an update not a new install I would suggest a removal and reinstall as maybe a component did not install properly. The knowledge base FAQ is here.

Remove McAfee from windows 

frankiethek
Contributor II
Message 3 of 3

Re: McAfee Total Protection Full Virus Scan Does Not Complete

I removed McAfee using their removal tool, and then reinstalled McAfee Total Protection. Unfortunately, this did not solved the issue of  a Full Virus Scan not competing, worse yet my computer locks up and I need to restart.

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