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GoldToyBox
Contributor
Message 1 of 2

McAfee LiveSafe, when doing quick scan freezes

Not sure I'm posting in the right forum, not too techy

Since installing LiveSafe, always get the "sorry real time isn't working but we are trying" lame message.

Reinstalled and still the same, but the real problems is when I ask for a quick scan, it freezes up my whole computer requiring me to remove the power & battery to restart.  And when it freezes, everytime the progress counter has reached 71%   WTF?????

 

1 Reply
sanjay
McAfee Retired
McAfee Retired
Message 2 of 2

Re: McAfee LiveSafe, when doing quick scan freezes

@GoldToyBox

Sorry to hear that. Could you please try running the McAfee Virtual Technician (MVT). 

 http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS101111

If that doesn't help reach out to McAfee Support.

Cheers

Sanjay

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