Yesterday, I went to run an update and it went to 100% immediately. I looked and noticed all the modules were removed except virus scan and firewall. Noticed I now had version R111 installed. When I tried to run a virus scan, it would not run. I removed the product, rebooted and reinstalled. Everything worked fine for a little while. I had R52 installed. About 30 minutes later, the same thing happened, and all components were missing again. I was back to R111 and my system was running extremely slow. Once I uninstalled the second time, my system is performing normally.
Have these errors in the event log.
Faulting application name: mc-fw-host.exe, version: 184.108.40.206, time stamp: 0x64d65783
Faulting module name: mc-bridge-server.dll, version: 220.127.116.11, time stamp: 0x64a826b4
Exception code: 0xc0000005
Fault offset: 0x000000000001ce8a
Faulting process id: 0x0x13F8
Faulting application start time: 0x0x1D9ED4A76A74D17
Faulting application path: \\?\C:\Program Files\McAfee\WPS\1.11.279.1\mc-fw-host.exe
Faulting module path: \\?\C:\Program Files\McAfee\WPS\1.11.279.1\mc-bridge-server.dll
Report Id: 7bb691b4-cffd-4e30-9f91-bbe9ab72e8ae
Faulting package full name:
Faulting package-relative application ID:
Hi @wheel366 ,
Greetings from McAfee,
We are sorry for the inconvenience caused, Kindly share the screenshot of the feature you think is missing on McAfee.
If you have any concerns, feel free to reply to the post or contact our support team using the link below.
This is the only component that was showing as installed conistently. Sometimes, the firewall would show but this time I won't show. Attached are screenshots prior to the upgrade with all the installed components.
Release name: 16.0 R111
Content creation date: 08/18/2023
Content version: 1507.0
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