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jager1112
Former Member
Message 1 of 4
‎02-01-2017 11:00 AM

Just bought the MCAFEE antivirus and i cant use it?

Just bought it and it give me error when i lunsh the installer?

The error Need windows service pack 1 and MB memory?

I got windows service pack 1 and MB memory?

Think i will request a refund?

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3 Replies
Peacekeeper
MVP
MVP
Message 2 of 4
‎02-01-2017 12:49 PM

Re: Just bought the MCAFEE antivirus and i cant use it?

First call customer support for your country

Support portal

Also please post exact ram installed and windows version

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exbrit
MVP
MVP
Message 3 of 4
‎02-01-2017 01:30 PM

Re: Just bought the MCAFEE antivirus and i cant use it?

Your computer obviously doesn't meet the system requirements so either update it or ask for a refund.

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catdaddy
MVP
MVP
Message 4 of 4
‎02-01-2017 02:29 PM

Re: Just bought the MCAFEE antivirus and i cant use it?

Marking this thread as 'Assumed Answered' and Locking it. As it is a 'Duplicate Thread'.

Per Colleague Ex_Brit.

Cliff
McAfee Volunteer
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