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linhnguyen01
Contributor
Message 1 of 4

JTI/Suspect.196930

Hi I keep getting this message from McAfee:

We found an infected file.  Restart your PC to fix it now.

Virus found:  JTI/Suspect.196930

Location C:\Windows\System30\mshta.exe

 

I've restarted many times but same message.

Please Help!!

Thanks!

3 Replies
Peacekeeper
Message 2 of 4

Re: JTI/Suspect.196930

The genuine mshta.exe file is a software component of Microsoft HTML Application Host by Microsoft.maybe as it is in use by windows Mcafee is having a problem removing it. Grab the file zip it and as per the below

How to submit virus samples and false positives to McAfee

Alternatively maybe a mod will add some more thoughts

Is it being quarantined

linhnguyen01
Contributor
Message 3 of 4

Re: JTI/Suspect.196930

No it's not quarantined.

Can I ignore this?

Can I just delete the file?

Thanks!

Peacekeeper
Message 4 of 4

Re: JTI/Suspect.196930

I would submit the file I suppose it could have been infected but best to check. Not a virus expert  sorry

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