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jayclinton
Former Member
Message 71 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Thanks, Selvan,

As reported in my earlier post (now deleted) your process worked for me.

Regards

Jay

svlad
Former Member
Message 72 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Selvan,

The uninstall/reinstall seems to have worked for me, whereas the simple update/forcing an update didn't.

Thanks.

blackcloud
Former Member
Message 73 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

My engine version is now 1725.0 dated 11/30/2013. Does that mean I should have the fix?

exbrit
MVP
MVP
Message 74 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

svlad wrote:

Selvan,

The uninstall/reinstall seems to have worked for me, whereas the simple update/forcing an update didn't.

Thanks.

Glad you two are OK and Jay sorry about the posts going AWOL, you weren't the only one, myself included, when I tried to restore some sanity to this thread.

Message was edited by: Ex_Brit on 01/12/13 11:11:54 EST AM
exbrit
MVP
MVP
Message 75 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

blackcloud wrote:

My engine version is now 1725.0 dated 11/30/2013. Does that mean I should have the fix?

Yes, you should have it, it was released with the 1722 update.   If not OK then follow the steps suggested in the last few posts.

jayclinton
Former Member
Message 76 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Hi Ex_Brit,

Mant thanks to you and the others who have contributed to finding the solution to what seems to have been an intractable problem.

Your patience and support is appreciated.

All is good here. iTunes preferences are sticking and so far as I am concerned, the case can be closed.

Again, many thanks.

Jay

exbrit
MVP
MVP
Message 77 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Thank you very much for the kind words.  Much appreciated considering the vitriol we encountered over on the Apple Forums thread.

Mine are sticking too...looks good.  Some people don't seen to be so lucky, not sure why.

Good luck 😉

.

Message was edited by: Ex_Brit on 01/12/13 5:48:37 EST PM
ambiod57
Former Member
Message 78 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Mine appear to be working now as well.  Thanks for your efforts Ex_Brit.  It is appreciated.

Have a great day.

exbrit
MVP
MVP
Message 79 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

Glad you are OK now.

Message was edited by: Ex_Brit on 02/12/13 5:56:37 EST AM
ambiod57
Former Member
Message 80 of 90

Re: Itunes - Why does McAfee delete my itunesprefs.xml?

No probs Ex_Brit

From an Ex_Scot now living in Australia, have a great Christmas

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