cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
pegs
Former Member
Report Inappropriate Content
Message 1 of 4

Internet Security essentials

hello. My computer has recently been infected by Internet Security essentials which sends me fake alert of viruses infection. I have never done a virus removal. can anybody help? thank you.

3 Replies
ConorD62
Former Member
Report Inappropriate Content
Message 2 of 4

Re: Internet Security essentials

Hi,

Please do the following:

  • Start > Run > Msconfig > Startup.

Please see if you can see anything you don't recognize there, and post it below.

Thanks.

k3tg
Level 14
Report Inappropriate Content
Message 3 of 4

Re: Internet Security essentials

McAfee has published a document for customers who may be experiencing issues such as yours and is very effective. I believe you have a rogue fake antivirus which is mentioned in the document.

I suggest you follow the steps suggested and run the McAfee Stinger scan to see if it finds anything. Please report back and let us know if you need further assistance.

jaymfe
Former Member
Report Inappropriate Content
Message 4 of 4

Re: Internet Security essentials

Hi Pegs,


Remove the files that listed below.


  • %UserProfile%\ApplicationData\Internet Security Essentials
  • %UserProfile%\ApplicationData\Internet SecurityEssentials\cookies.sqlite
  • %UserProfile%\Desktop\InternetSecurity Essentials.lnk
  • %UserProfile%\StartMenu\Internet Security Essentials.lnk
  • %UserProfile%\ApplicationData\Internet SecurityEssentials\Instructions.ini
  • %UserProfile%\StartMenu\Programs\Internet SecurityEssentials.lnk
  • %UserProfile%\ApplicationData\Microsoft\InternetExplorer\Quick Launch\Internet Security Essentials.lnk
  • C:\Documentsand Settings\All Users\ApplicationData\23077d\CB130_287.exe
  • C:\Documentsand Settings\All Users\Application Data\38gdr2\
  • C:\Documentsand Settings\All Users\Application Data\38gdr2\[SETOF RANDOM CHARACTERS].dll
  • C:\Documentsand Settings\All Users\ApplicationData\38gdr2\[SET OF RANDOM CHARACTERS].ocx
  • C:\Documentsand Settings\All Users\Application Data\SMEYFE%UserProfile%\ApplicationData\Internet Security Essentials\

%UserProfile% refersto:
C:\Documents and Settings\[UserName] (for Windows 2000/XP)
C:\Users\[UserName]\ (for Windows Vista & Windows 7)

Registry values:

  • HKEY_CURRENT_USER\Software\Microsoft\InternetExplorer\Download"RunInvalidSignatures" = '1'
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\InternetSettings"ProxyServer" = "http=127.0.0.1:18392"
  • HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run"InternetSecurity Essentials"
  • HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\ImageFile Execution Options "Debugger" ="svchost.exe"


Please download Malwarebytes and installation yourcomputer and scan the computer

Malwarebytes download link : http://www.malwarebytes.org/mbam-download.php

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community