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mrchopkins
Contributor
Message 1 of 6

I can't access my settings for Real Time scanning but can access all other settings. Help?

Yeah I tried playing Left 4 Dead 2 and it gave me an error. That error is linked to real time scans being enabled, which I wanna disable temporarily to play L4D2. But the security center won't let me access those settings, although I can with every other setting.

5 Replies
selvan
McAfee Retired
McAfee Retired
Message 2 of 6

Re: I can't access my settings for Real Time scanning but can access all other settings. Help?

Hi ,

Please confirm if you are the System Administrator and not a standard or limited user account. You might also check If Internet explorer is working fine since McAfee relies on it.

I assume that you do not have any other Anti-Virus applications installed on your PC.

exbrit
MVP
MVP
Message 3 of 6

Re: I can't access my settings for Real Time scanning but can access all other settings. Help?

Moved to VirusScan as a better spot.

Peter

Moderator

llamamecomoquie
Former Member
Message 4 of 6

Re: I can't access my settings for Real Time scanning but can access all other settings. Help?

Hi,

Can you please make sure do you have the lates extensions?

Cheers,

José María

mrchopkins
Contributor
Message 5 of 6

Re: I can't access my settings for Real Time scanning but can access all other settings. Help?

I am the system administrator/only user on my computer. Even though I don't use it Internet Explorer works fine. I do have some other anti virus programs however.

selvan
McAfee Retired
McAfee Retired
Message 6 of 6

Re: Re: I can't access my settings for Real Time scanning but can access all other settings. Help?

Please help me with below info to proceed further

Operating System:

McAfee Product Version: (Open GUI and Click About)

Internet Explorer Version:

You may try logging in to Safe Mode and see if you are able to access Real Time Scanning settings - normal for it to be turned OFF in Safe Mode.

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