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Re: Re: Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Hi .

My video/graphics driver is provided by NVidia itself.

NVidia drivers in my desktop PC are up-to-date.

The tool used is GeForce Experience.

The current installed driver version is 347.25 WHQL.

The digital certificate of C:\Windows\SysWOW64\nvinit.dll seems to be valid.

Re: Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Hi Ex_Brit.

I ran MVT. It detects there is a missing process, it tries to repair but... the fix does not work... the problem persists!

Process1 process(s) incorrect
Expected process not running
Expected : running
Existing : not running
C:\Program Files\mcafee\msc\mcapexe.exe
Expected process running
C:\Program Files\Common Files\McAfee\Platform\mcsvchost\mcsvhost.exe
Expected process running
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Getsusp and Stinger report no problem.

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Let Selvan take it from here, he's with support.

orilium
Level 7
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Message 15 of 29

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Hello to all...

I have Mcafee LiveSafe in 3 computers and 4 mobile devices. Everything is runing except yesterday in one of my computers. Desktop/Win7/updated no malware, spyware, etc etc... IT JUST STOPPED AFTER A MCAFEE UPDATE. The issue is with Mcafee, not us. Our computers are unsafe because of Mcafee, NOT US. We payed a subscription and are left out to dry...

I've run about dozens of scans with other software... no problems found.

Please, you guys need to find a fix for this nonsense NOW

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Tried rebooting that machine?

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Hi everyone.

This morning I chatted to another McAfee support agent who solved the problem. He ran sfc /scannow from a cmd.exe prompt as Administrator and restarted.

Then he installed the McAfee Total Protection and the real-time scanning started properly.

But after the real-time scanning is up and running, the MCTriager still shows the same issue about nvinit.dll

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Orilium support is free of charge as mentioned earlier on in this thread or wait until Selvan re-posts a reply to the OP.

sparky_62
Level 7
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Message 19 of 29

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Hi

Mine is doing exactly the same thing - i am not technical minded but got myself here - and it does not work

Help please

Re: How to solve "Your computer is at risk: Real-Time Scanning is off"

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Run the Virtual Technician to see if it finds and fixes anything:  http://mvt.mcafee.com/

If it doesn't help Technical Support is free of charge and linked below.

Toronto ▪ Canada
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