×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
kid_1006
Former Member
Message 1 of 2

HELP!!!!、SOS

on my computer,i can`t  use  the button of Virus Scan,it`s failure!!

i need help !who can help me?

  thanks!!

1 Reply
BalaSGS
Former Member
Message 2 of 2

Re: HELP!!!!、SOS

Hi

Can you please clarify and follow the steps suggested bellow

How do you connect to the internet (DSL, cable or Dial-up)?
Did you made any recent changes to the system (Computer)?
What is the version of internet net explorer (IE) you use?

Steps

 

Try to Run the MVT and post the Session ID

http://mvt.McAfee.com/mvt/default.asp

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community