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kid_1006
Level 7
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Message 1 of 2

HELP!!!!、SOS

on my computer,i can`t  use  the button of Virus Scan,it`s failure!!

i need help !who can help me?

  thanks!!

1 Reply
BalaSGS
Level 7
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Message 2 of 2

Re: HELP!!!!、SOS

Hi

Can you please clarify and follow the steps suggested bellow

How do you connect to the internet (DSL, cable or Dial-up)?
Did you made any recent changes to the system (Computer)?
What is the version of internet net explorer (IE) you use?

Steps

 

Try to Run the MVT and post the Session ID

http://mvt.McAfee.com/mvt/default.asp

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