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Peacekeeper
Message 71 of 92

Re: Full Scan issues

15.1 and 16 were both LAM versions so one would expect that . 14.12 or so was a different beast,

catdaddy
MVP
MVP
Message 72 of 92

Re: Full Scan issues

I realize that,however in her 1st post she indicated she was on 16.0.154.

Cliff
McAfee Volunteer
Peacekeeper
Message 73 of 92

Re: Full Scan issues

Ok my mistake all scans same sorry Nisa51 and CD

Nisa51
Contributor III
Message 74 of 92

Re: Full Scan issues

I do a scan every Wednesday last week was fine took under an hour and compLeted. Today I switched the pc on to do the scan somit is idle in 1 hour and 15 mins it had not completed and only 69% done and 56k files to me that is a long time I had to go out so cancelled the scan. I did have a big update on MCafee 2 days ago which required a pc reboot in fact that caused problems too.

it took a couple of reboots for mcafee to work and enable me to open the programme, but that was on another thread.

the point is a full scan niw onky scans less files and today the scan was going to take far longer than what the okd scans did scanning a geat deal more files. The point I am saying is why did this weeks take a very long time.

sorry for typos not on pc but ipad right now

catdaddy
MVP
MVP
Message 75 of 92

Re: Full Scan issues

Are you saying that you were upgraded to;

McAfee Security Center

Build: 16.1.160

Virus Scan

Build:20.1.159

I will run another Full Scan tonight and check the duration.

Cliff
McAfee Volunteer
Nisa51
Contributor III
Message 76 of 92

Re: Full Scan issues

Just checked catdaddy and yes that is the one

catdaddy
MVP
MVP
Message 77 of 92

Re: Full Scan issues

Thanks   I just ran a full Scan, it reached 50% @ 50mins 23,268 files.

Completed 100% Total time 1hr 42 mins 44,512 files. I will run another and check the duration.Capture.PNG

Cliff
McAfee Volunteer
catdaddy
MVP
MVP
Message 78 of 92

Re: Full Scan issues

I'm sorry I will have to run at a later time. We are having severe weather at the moment due to the Tropical storm.

Cliff
McAfee Volunteer
Peacekeeper
Message 79 of 92

Re: Full Scan issues

Ok last night scan was 1 hr 30 minutes or so today scan was 30 minutes. Same number of files and same version as you have. This expected as no need to scan unchanged files. Most time was scanning my data drive.

tromine
McAfee Employee
McAfee Employee
Message 80 of 92

Re: Full Scan issues

I am escalating this internally.  Those scans are awfully long.  Questions:

  1. Does the scan get stuck on a particular file?
  2. Any other background activity on system or other apps?  Got Nisa's answer early that no apps were.
  3. How many drives & files are on system?

Trying to rule out any obvious issues.  Thanks for taking the time to let us know.

Product Manager, McAfee Consumer Software
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