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Message 31 of 92

Re: Full Scan issues

Note drive and folder/file scanned and see if same. mine same drive but I chkdsk'd the drive and no bad sectors so issue with the scanner that will be looked into.

Contributor III
Message 32 of 92

Re: Full Scan issues

its the Same drive and more or less the same file.

Well I hope this gets fixed pretty quickly as I said before I am really surprised this has been released to the public in this state.

Message 33 of 92

Re: Full Scan issues

After I read

.and followed a link here, I found some of the comments here to be very insulting.

When McAfee removed "Custom Scan" and any other way to fully scan my system, "Total Protection" scanning became no better than a "FREE" AV scanner.

Please correct it quickly - the "design" is not worth the product price.

Contributor III
Message 34 of 92

Re: Full Scan issues

I don´t have any scheduled scans allways does it manually. What i´ve noticed is that the quick scan is faster then before but the manuall full scan takes as long time as before the update to version 16xxx about between one and ahalf up to two hours. But another issue is that the vulnerberity scan somtimes get stuck on 32% and don´t stop until I shut down and restart the pc. I have enabled the schedule scan but it scans once a week despite that.

Message 35 of 92

Re: Full Scan issues

Scheduled scan can do several times a week in The general settings area of the old navigation or in the wheel tool symbol of the new GUI deselect wait till idle.

Re Vul scanner will pass this on.

Next full scan should be faster 1st is slower

Message 36 of 92

Re: Full Scan issues

Post in ideas thread by Program manager

McAfee Product Manager, here.  I'll take a crack at explaining how we've changed the scanning technology & why.  But let me first encourage those of you who like the ability to scan a particular file or drive that we are currently working on re-adding that to the product.

What's happened?

McAfee has responded to feedback from users who wanted to be protected, while not paying a heavy Performance price.  One way to accomplish this was by shifting to a more Cloud-reliant Next Gen AV engine.  Instead of carrying nearly 200MB of DATs (virus signatures) on the PC, we are trimming down DATs to about 1/5 the size and offloaded much of what was previously handled by the PC locally, to the Cloud.  Instead of using only signatures & static file attributes, which have to be updated constantly, we are also looking at file behaviors (Dynamic attributes).  The end result is detection that is always getting better through Machine Learning (instead of having to try to keep up by logging signatures of known viruses constantly).

Why are scans not looking at as many files?

With previous technology, McAfee would scan every file, every time - unless scans are customized.  On a PC loaded with a lot of files, this could lead to a significantly long scan time, and depending upon your PC power, some perceivable lag.  With the Next Gen AV, we focus on scripts and anything executable, and those file types which are potentially subject to infection.  But file types, like some media which are not a risk, are not included in the On Demand Scans.  It doesn't mean they're ignored.  Upon access of any file, McAfee is checking for suspicious behaviors - and if seen, the activity is stopped and the file quarantined.  And because McAfee is recording any bad behaviors, the product assists in rolling back to previous state. 

There is never a perfect approach to Security, but with Next Gen AV we think we have addressed Performance concerns while also improving detection capabilities...kind of the holy grail of AV. 

Having said all this, feel free to let me know your concerns.  We design our products for you, so tell me what you want.



Message 37 of 92

Re: Full Scan issues

They are still looking into the issue of pausing no update as yet sorry

Message 38 of 92

Re: Full Scan issues

  Which application does it find any idea of does the lock up stop you seeing this which I would assume to be the case. Try

1. Scanning for non windows updates only

2. Update the program manually and retry.

Contributor III
Message 39 of 92

Re: Full Scan issues


The windows scan for updates are enabled. This is what happens. Suddenly the blue wheel begins to spin and sometimes it newer stops spinning.

When I open the UI it shows that it´s making a vulnerbelity (sorry for the spelling) scan. And it doesn´t get pass the 32%. So I do a restart of the system and the scanning has stopped. If I then does the scan manually it works all the way to 100% and shows no updates found. As it should be because I keep my programs updated. Why it stops at 32% sometimes I haven´t a clue. I still have the old green interface but the new 16xxx security center and virus scan 20.xxx Maybe not a big problem just irritating.

Message 40 of 92

Re: Full Scan issues

As you can see I am using the most current Version/Build of McAfee Vulnerability Scanner ( 6.0.129 ). And it (Automatically updated my Adobe Reader. 16.0.157 GUI ( Blue ).


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