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balle2013
Former Member
Message 1 of 1

False positive feedback

Greetings,

One of our legitimate file viewing softwares is being marked as malware:

http: //joyfax.com/download/JoyfaxServerDEMO.exe

Please check and confirm this a false positive.  There is no malware contained or bundled into our software.

The Virus-total scanning report could be found at:

https://www.virustotal.com/zh-cn/file/c01fef023ab1b278038e5e4287e96c46bcd62e716a4ce83f062ee93db26451...

McAfee                    Artemis!2872F1EBF3B3      20141213

McAfee-GW-Edition Artemis                             20141213

I tried to submit the file to your site, but failed, and get NO RESPONSE via email.

Please advice!

Thank you,

Nicole

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