Hello, our attached file gives a security alert in virus total.
Could we please have a chance to make a false positive? There is an agent included in our product in this file.
This agent receives information such as operating system, software information, hardware information on the installed client. It uses powersheel scripts while doing this. In our research, we saw that virustotal was alarmed because it could not confirm what these scripts were doing. If you can make a false positive for us about this file, we will upload a signed msi file in the future.
We will be glad if you give an urgent response.
I am sharing the hash code of the file below;
Greetings From McAfee.
We regret for the inconvenience caused.
Please refer our below article for more information.
How to submit false positives to McAfee
Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.
If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.
hello, I filled the form here twice, but I did not get a response. An urgent solution is requested from you
I am experiencing the same situation. How can we provide a solution?
what's the last status ?
can you help me ?
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