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DivineCommedi
Contributor
Message 1 of 3
‎08-30-2023 10:55 PM

False Positive For Excell Add Ins

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Hello,
I previously reported a file with the xlookup formula add-in for Excel as a false positive,
I received an e-mail as added to the whitelist, but ExcelDna.XFunctions64.xll file still shows as virus "Trojan-FVPX!7E6432199C52""
McAfee website wouldn't let me upload it directly as a xll file, so I .zip it and upload it,
I think you added the wrong file extension, ("ExcelDna.XFunctions64.zip" it should be: ExcelDna.XFunctions64.xll)
 
Filename to be added to the whitelist: ExcelDna.XFunctions64.xll
SHA256: B485F9C702F3B61B0DF34A4C4E2E013589B59A0FDD4F34A3CB85201CAD81B998
 

Could you help me 

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1 Solution

Accepted Solutions
Venkat_YM
Moderator
Moderator
Message 2 of 3
‎08-31-2023 02:36 AM

Re: False Positive For Excell Add Ins

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Hi @DivineCommedi 

Greetings from McAfee.

Sorry for the inconvenience caused.

We have raised  a ticket for the download link so it will be reviewed and classified accordingly, please check after 3 - 5 business days.

For the xll file, we request you to re-submit the file with the accurate details by following the below KB article.

How to submit virus samples to McAfee

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat



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2 Replies
Venkat_YM
Moderator
Moderator
Message 2 of 3
‎08-31-2023 02:36 AM

Re: False Positive For Excell Add Ins

Jump to solution

Hi @DivineCommedi 

Greetings from McAfee.

Sorry for the inconvenience caused.

We have raised  a ticket for the download link so it will be reviewed and classified accordingly, please check after 3 - 5 business days.

For the xll file, we request you to re-submit the file with the accurate details by following the below KB article.

How to submit virus samples to McAfee

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat



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DivineCommedi
Contributor
Message 3 of 3
‎09-03-2023 11:48 PM

Re: False Positive For Excell Add Ins

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Hello,

problem solved, thank you.

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