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Phil2
Level 7
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Message 1 of 6

False Positive Detection

I'm the developer of a cipher solving program called CryptoCrack which is hosted at https://sites.google.com/site/cryptocrackprogram/installation-and-setup.

VirusTotal (https://www.virustotal.com/gui/file/97867e18de042a8d3ea7a216a043b9c1857a0d85ac99cea134df73a66a1088b2) reports a problem when the file is scanned which I believe is due to the virus scanner falsely reporting it as detecting a virus.

McAfee                         RDN/Generic.hbg
McAfee-GW-Edition    RDN/Generic.hbg

I have scanned both the file with other virus software and no issues are reported.

I have tried to submit the file to you for review but my email provider uses McAfee protection which prevents me sending the file to you.

Please could you review the file and confirm it is virus free.

Many thanks

5 Replies
Magesh
Moderator
Moderator
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Message 2 of 6

Re: False Positive Detection

Hi @Phil2 

Please refer the below articles on how to submit virus samples or false positives to McAfee. Also please try submitting the file by zipping the file with password protection. 

How to submit virus samples to McAfee 

How to submit false positives to McAfee 

Regards

Magesh J

Phil2
Level 7
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Message 3 of 6

Re: False Positive Detection

Magesh,

I tried to submit a zipped file to you in accordance with the Knowledge Center instructions but, as I mentioned in my original post, it was blocked by my email provider reporting :

We've blocked an email you sent
An email you tried to send has been blocked as it contained a computer virus. Your recipient will not receive the message.

The VirusTotal link is:

https://www.virustotal.com/gui/file/97867e18de042a8d3ea7a216a043b9c1857a0d85ac99cea134df73a66a1088b2

Phil2
Level 7
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Message 4 of 6

Re: False Positive Detection

I've also uploaded the file to Dropbox which can be downloaded using the following direct link.

https://www.dropbox.com/s/ixuuu8jw70pc7cl/CryptoCrack.exe?dl=1. This link has the suffix ‘dl=1’ to ensure the file is downloaded and not run.

Phil2
Level 7
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Message 5 of 6

Re: False Positive Detection

@Magesh

I've had a similar response to this post where my submission to you has been detected as a virus by McAfee and rejected despite prefixing the email subject with FALSE and again adding the word NOAUTO to the subject.

The file was zipped and password protected in line with your instructions on both occasions and the file is still not whitelisted.

Phil

Phil2
Level 7
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Message 6 of 6

Re: False Positive Detection

@Magesh 

Any update yet on this issue?

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