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The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 11 of 21

Re: False Negative/ vb script not being detected

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@Sudharsanam_G1 please find the reason as to why I did not get reply from avertlabs. Also how can I provide my sample for it to be added to McAfee's database. I had to format my PC. But I want to submit that sample and get it marked for detection by McAfee.

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 12 of 21

Re: False Negative/ vb script not being detected

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@CraigSchmugar please look into this post and the previous screenshots. It even has virustotal screenshots of the vb script. Kindly add it to McAfee's database or under its signatures. If a single file is not added to virus database then whats the point of virus protection pledge or 100% viruses removed promise. Kindly look into the matter and all my previous screenshots attached in this post.

 

Regards,

The_Eagle_007

Peacekeeper
Message 13 of 21

Re: False Negative/ vb script not being detected

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I suggested posting the email  it is easier on cut and paste from text than manually type from a picture. Helps the mod passing this on. Yes sorry missed the details but posting  better. Hope you get satisfaction.

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 14 of 21

Re: False Negative/ vb script not being detected

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I have provided all the details which I have. SHA 256 of the file for vt analysis-

 

5fd291193f2735fb5f3dcece48f542f897d56532b153b174455db19d183ea6a4

 

There is nothing more that I can add from my end. I hope it gets added.

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 15 of 21

Re: False Negative/ vb script not being detected

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@CraigSchmugar please look into this post.

 

Regards,

The_Eagle_007

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 16 of 21

Re: False Negative/ vb script not being detected

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@sivasubramanian kindly look into this post and all the screenshots and information. Please address to this post as this post needs a resolution to the issue.

Venkat_YM
Moderator
Moderator
Message 17 of 21

Re: False Negative/ vb script not being detected

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Hi @The_Eagle_007 

Sorry for the inconvenience caused.

We will have this checked with the concern team and keep you updated.

Regards,
Venkat

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 18 of 21

Re: False Negative/ vb script not being detected

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I appreciate your reply to my post @Venkat_YM . Please send me a message in inbox so that I can provide you the email address (which is not my primary McAfee email) which was used for sending the sample to avertlabs by email.

Also I did'nt received any confirmation on my email that the sample is submitted for analysis. Few months back when a user sends a sample to avertlabs an Analysis ID was displayed for the tracking of the sample which was submitted. However in this case I have not received any Analysis ID even I had submitted for more than once.

So kindly send me a message to my inbox so that I can share the other email ID which was used for providing sample.

Venkat_YM
Moderator
Moderator
Message 19 of 21

Re: False Negative/ vb script not being detected

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Hi @The_Eagle_007 ,

Greetings from McAfee.

We would like to inform you that the issue has been taken care. Requesting you to check and do let us know the outcome.

Regards,
Venkat

The_Eagle_007
Reliable Contributor
Reliable Contributor
Message 20 of 21

Re: False Negative/ vb script not being detected

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Yes the issue has been addressed and now that threat is getting detected by McAfee. Please forward a suggestion @Venkat_YM to the concerned teams to introduce a submission portal for user convinience. Also I still don't know why I did'nt get the results from McAfee labs after multiple submission via email submission method. But I am glad that the issue is addressed.

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