cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

False McAfee VirusScan Expiration Notice

On Both of My Desktops', I am getting This Notice:  

mvs-85_14nov2021-jpeg.jpg   

The Error/ "Issue" is that on Both of Them, I have Cox Security Suite.  

css_ACTIVE-14nov2021-jpeg.jpg

3 Replies
Bharani_BD
Moderator
Moderator
Report Inappropriate Content
Message 2 of 4

Re: False McAfee VirusScan Expiration Notice

Hi @pcolafladwd 

Please contact Cox support for further assistance on the subscription expiry. 

Thanks & Regards
Bharanidharan S

Re: False McAfee VirusScan Expiration Notice

Is it actually due? Hover your mouse over the link and see where it leads to. If not Cox or Mcafee this is a scam  maybe. Do not click the link.

Re: False McAfee VirusScan Expiration Notice

@Bharani_BD  

Your reply/ "solution" is very redundant and highly unprofessional and here is why:  

ws-mvs-15nov2021-jpeg.jpg  

 

When I click on "Renew", It takes Me to a McAfee Webpage and NOT Cox:  
https://www.mcafee.com/consumer/en-us/landing-page/retention/mmd-family/livesafe-multi-device.html?c...

When I click on "Open app", It opens My Cox Security Suite POWERED BY McAfee Window:  
css_MyInfo_ContactUs-jpeg.jpg  

When I click on the "Contact us" Button:  
css_MyInfo_Help-jpeg.jpg  

   

So, the False Expiration Notice is not from Windows nor Cox but clearly from a McAfee "Product". 

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community