×
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Ant118
Contributor
Message 1 of 3

Contact us to fix a threat we found - link doesn't work

I have a message from scan which says a stubborn virus or trojan has been found, not to worry but the support team can help. I press the link and the link fails.

I have 3 threats

involve SAntivirusService.exe, SAntivirusEngine.dll and SAntivirusClinet.exe

 

 

2 Replies
Nagesh_G
Moderator
Moderator
Message 2 of 3

Re: Contact us to fix a threat we found - link doesn't work

Hi @Ant118 ,

We regret for the inconvenience, Kindly try deleting the traces manually from the particular location , if the issue persist kindly contact our Technical support for assistance.

https://www.mcafee.com/support/?page=shell&shell=contact-support 

Regards
Nagesh G

wantedbruce
Contributor
Message 3 of 3

Re: Contact us to fix a threat we found - link doesn't work

I have the same problem, when i enter the link it says error encountered. so how can i get the technical support?

 
image.png


image.png

How Many Badges Can You Collect?
Ready for a little competition? Members like you are earning badges and unlocking perks for their helpful answers. Are you? Click here to find out.

Community Help Hub

    New to the forums or need help finding your way around the forums? There's a whole hub of community resources to help you.

  • Find Forum FAQs
  • Learn How to Earn Badges
  • Ask for Help
Go to Community Help

Join the Community

    Thousands of customers use the McAfee Community for peer-to-peer and expert product support. Enjoy these benefits with a free membership:

  • Get helpful solutions from McAfee experts.
  • Stay connected to product conversations that matter to you.
  • Participate in product groups led by McAfee employees.
Join the Community
Join the Community