Hi,
my McAfee Security Centre has a red cross and is telling me my computer is not protected. I press the fix icon and it says "one or more problems cannot be fixed because of an error".
i've tried updating, scanning the whole system and unistalling and re-installing McAfee Service Centre and still it tells me my computer not protected and it can't fix the problem because of an error.
it says my Computer & Files and Email & IM need action and lists:
- Real time scanning is disabled
- Spyware and potentially unwanted program scanning is disabled
- IM Scanning is disabled
- Script scanning is disable
- Buffer overflow protection is disabled
Before i reinstalled i checked my detection log and it said i had a trojan called
Spy-Agent.bw!mem that was effecting C:\WINDOWS\system32\winlogon.exe and C:\WINDOWS\system32\twext.exe both of which stated: termination failed while two other files were quarantined and one deleted.
but when i scan now nothing is detected yet it still says i'm unprotected.
My computer info:
Dell Latitude D630
Intel Core Duo
Microsoft Window XP Professional
Version 2002
Service Pack 3
McAfee Security Centre Info:
SecurityCentre
Version: 9.3
Build: 9.3.137
AffId: 0
Language:en-gb
Language Pack: 9.3.106
Last Update: 03/04/2009
VirusScan
Hi,
my McAfee Security Centre has a red cross and is telling me my computer is not protected. I press the fix icon and it says "one or more problems cannot be fixed because of an error".
i've tried updating, scanning the whole system and unistalling and re-installing McAfee Service Centre and still it tells me my computer not protected and it can't fix the problem because of an error.
it says my Computer & Files and Email & IM need action and lists:
- Real time scanning is disabled
- Spyware and potentially unwanted program scanning is disabled
- IM Scanning is disabled
- Script scanning is disable
- Buffer overflow protection is disabled
My computer info:
Dell Latitude D630
Intel Core Duo
Microsoft Window XP Professional
Version 2002
Service Pack 3
McAfee Security Centre Info:
SecurityCentre
Version: 9.3
Build: 9.3.137
AffId: 0
Language:en-gb
Language Pack: 9.3.106
Last Update: 03/04/2009
VirusScan
Version: 13.3
Build: 13.3.117
AffId: 0
Language: en-gb
Language Pack: 13.3.113
Last Update: 03/04/2009
DAT Version: 5573.0000
DAT Creation Date: 03/04/2009
Engine Version: 5301.4018
Personal Firewall
Version: 10.3
Build: 10.3.106
AffId: 0
Language: en-gb
Language Pack: 10.3.102
Last Update: 03/04/2009
Site Advisor
Version: 2.8
Build: 2.8.304
Language: en-gb
Last Update: 4/3/2009
Please Help!!