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delacroix
Former Member
Message 1 of 5

Cannot open McAfee!!

Hi

I'm having a problem with my McAfee 2012. as I tried to open it probably an hour ago, McAfee is not responding. I mean I click it wait for it to show the APP but it did not. I tried to open it for several times, restart my laptop for several times also just in case and still nothing is happening.

I tried to scan some files just to make sure that it's still there and it did but when I tried to View the Details of the scan it just fade away without showing the details.

I aslo noticed that it changes its APPEARENCE.

McAfee 2012 change and cannot open application.png

Hope you can help me.

Thanks A lot!.

4 Replies
chumde7
Former Member
Message 2 of 5

Re: Cannot open McAfee!!

Could you please try running the "Virttual Technician" to check if there are any McAfee software corruption issue. :  http://mvt.mcafee.com/

exbrit
MVP
MVP
Message 3 of 5

Re: Cannot open McAfee!!

#delacroix:  please follow chumde7's suggestion and respond in this thread instead of messaging me, thanks.

.

Message was edited by: Ex_Brit on 24/10/13 2:22:46 EDT PM
delacroix
Former Member
Message 4 of 5

Re: Cannot open McAfee!!

Hi I haven't tried McAfee Virtual Technician yet but as of now I think my McAfee Antivirus is back on track..

Lately this morning, it updated itself and install it. I waited it to finish and after few hours I get an Notification from McAfee saying

"Your PCis at Risk." 

Screenshot (165).png

I check the status and fortunately it open without any problem

Screenshot (166).png

Screenshot (167).png

delacroix
Former Member
Message 5 of 5

Re: Cannot open McAfee!!

Thank You although I didn't do anything

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