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josearguello
Contributor
Message 1 of 3

Can't enable realtime scanning, and if I enable it shortly it disables on its own, help?

this happaned rougly a couple months ago, never really cared but recently its been bugging me. I have noticed that my computer is degrading in speed. Can someone help?

2 Replies
Peacekeeper
Message 2 of 3

Re: Can't enable realtime scanning, and if I enable it shortly it disables on its own, help?

If RTS is off you could have been infected by now it is the feature of Mcafee that scans all files copied or opened so first scan with the following

Has Mcafee been updating ie is it upto date in the virusscan engine? If so do a scan of the drives.

Then go to McAfee Communities: Anti-Spyware/Malware & Hijacker Tools

1. Getsusp Add your email address to the preferences so Mcafee can contact you.

2. stinger

3. Malwarebytes install the free version not the trial of the full version

Then follow

http://service.mcafee.com/FAQDocument.aspx?lc=1033&id=TS100903

I feel you will need to reinstall.

Hayton
Reliable Contributor
Reliable Contributor
Message 3 of 3

Re: Can't enable realtime scanning, and if I enable it shortly it disables on its own, help?

This looks like a McAfee product question, although if RTS is disabled it may be a sign of malware.

Moved out of Security Awareness into Home & Home Office / Virus & Spyware Protection.

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