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marphoto
Level 7
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Message 1 of 4

Auto Subscription Renewal?

My subscription expires on October 11th. The auto-renewal setting in my account says auto-renewal is turned on but elsewhere it warns me about the expiration date. I guess I can just wait until the 11th and see what happens but I don't want to click on "renew" and be charged for an extra renewal if this is really automatic. Any help would be appreciated. Thanks.
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3 Replies

RE: Auto Subscription Renewal?

It should auto renew but we don't handle any subscription issues here, that's all done through Customer Service. Link at top of page second from the left.
marphoto
Level 7
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Message 3 of 4

Auto Subscription Renewal

Thanks. They resolved it.

RE: Auto Subscription Renewal

That's great, all the best.
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