I want to activate my McAfee product, but everytime I get a pop-up; 'Activation can't continu' We're having trouble activating products'. But now my computer isn't full protected. When is this problem fixed or do I have to do something else? And does this have any consequences for my (new) computer?
got the same issue. called tech support, was on the phone for 2 hours... and told me there was a problem with the product key, ask me to return it and get another one, after all that it is still the same, called them again, told me they can not do anything now, keep trying it for every 4 hours.........need some help here, I'm tired of trying it for every 4 hours.....
3. Launch Windows Explorer and delete all McAfee files in "Program Files" but especially in "C:\Document and Settings\<user>\Application Data" and "C:\Document and Settings\All Users\Application Data". You have to set Windows Explorer to show all hidden files and folders (Tools > Folder Options > View tab). Just delete the McAfee folders even if they are empty in all the "Application Data" folders. Can be more than one! In Vista: C:\Program Files, C:\ProgramData and C:\Users\yourname\AppData\Roaming If you can't find these files don't worry. It just means that MCPR has done its job.
4. Reboot and redownload/reinstall your McAfee products directly from your account at the McAfee web site.
Otherwise, ask Technical Support to escalate the issue to a higher level.
I've chatted with someone from the helpdesk (which dutch was awful by the way) and he answered the same as written above; reinstall and install again (with a cd). It worked and i've activated the product immediately and now mcAfee works fine. Mayby it had something to do with the installation I had done before on another pc wich I had activated also. So on this pc I activated it with another e-mail adres. Allright, an hour later and my computer is protected again...but my faith in mcAfee isn't...:(