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engindemir
Contributor
Message 1 of 2
‎07-01-2018 09:14 AM

para iadesi

iyi günler

15.05.2018 tarihinde 1 yıllık total protection ürünü aldım.

01.07.2018 tarihinde aboneliğimin süresi devam ederken hesabımdan otomatik  yenileme

ile  1 yıllık abonelik ücreti 139.95 tl çekildi. paramın hesabıma iadesini istiyorum.

-----------------------------------------------------------------------------------------------------------------------------

Sayın engin,     

    
McAfee® aboneliğiniz kayıtlarımızda bulunan ödeme bilgileri kullanılarak başarıyla yenilendi. Çevrimiçi olduğunuz her zaman gönül rahatlığının tadını çıkarmaya devam edebilirsiniz. McAfee korumasıyla virüsler, casus yazılımlar, spam, kimlik avı aldatmacaları, korsanlar ve kimlik hırsızlığı konusunda endişelenmeden güven içinde web'de dolaşmaya, e-posta göndermeye ve çevrimiçi olarak alışveriş yapıp bankacılık işlemleri gerçekleştirmeye devam edebilirsiniz. Ayrıca mali ve diğer kişisel belgelerinizi de gizli tutabileceksiniz. 
      
Abonelik yenileme bilgileriniz: 

--------------------------------------------------
ONAY ALINDISI
--------------------------------------------------
Ad: engin demir  
Sipariş No.: CS2255732292  
Tarih: 01 Temmuz 2018 Pazar  


-------------------------------------------------- 
McAfee Internet Security 1 Yıllık Abonelik: TL 139.95(TRY)                               
                 
                Toplam Vergi      : -  
                Toplam Fiyat     : TL139.95  
    
--------------------------------------------------
ÖDEME AYRINTILARI Ödemenizi aldık 
       MasterCard ödemeniz alındı: ************8637 
        
FATURA BİLGİLERİ
        Hesabım sayfasında, Abonelikler seçeneğini ve ardından McAfee ürününüzün altında bulunan Satın Alma Geçmişi'ni seçerek faturanıza erişin.

YENİLEME BİLGİSİ  
    Başlangıç:  31 Temmuz 2018 Salı 
        Sona Erme Tarihi:  31 Temmuz 2019 Çarşamba 
        
McAfee sizi ve bilgisayarınızı korumak için hep çok çalışıyor. Bağlılığınızın size daima 
piyasadaki en iyi ve en yenilikçi güvenlik ürünlerini sunabilmemize 
bağlı olduğunu biliyoruz. Biz, kendisini %100 tüketici korumasına adamış tek büyük güvenlik 
şirketiyiz.

Her zamanki gibi, McAfee müşterisi olduğunuz için size teşekkür ederiz.

Saygılarımızla,
McAfee Ekibi 

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1 Reply
sezen_m
McAfee Retired
McAfee Retired
Message 2 of 2
‎07-02-2018 12:14 AM

Re: para iadesi

Degerli Üyemiz,

 

Iade isleminin gerçeklestirilmesi için, McAfee Müsteri Hizmetleri ile irtibata geçmeniz gerekmektedir.

Irtibat için telefon numarasi: 00800 448 824 157 (sabit hattan arama gerçeklestirilmektedir).

Sohbet yolu ile irtibat için lütfen asagidaki adres üzerinden temasa geçiniz: https://service.mcafee.com/webcenter/portal/cp/home/contact

  Saygılarımızla,

McAfee Müşteri Hizmetleri

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