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Cagdas
Level 7
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Message 1 of 2

Renewal problem

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Hi,

 

I made payment for renewal

But I don’t know it is renewed 

I am still getting renewal messages 

Could you please support?

1 Solution

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Venkat_YM
Moderator
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Message 2 of 2

Re: Renewal problem

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Hi @Cagdas 

Greetings from McAfee.

We regret for the inconvenience caused.

McAfee wouldn't send messages for customers post renewal. However, kindly ensure McAfee software is up to date with the new expiry date after renewal. 

If the McAfee software is up to date with the new expiry date then probably could be spam messages. 

To recognize and report spam messages kindly click on the below link for more information.

Report Scam Notification

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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Venkat_YM
Moderator
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Message 2 of 2

Re: Renewal problem

Jump to solution

Hi @Cagdas 

Greetings from McAfee.

We regret for the inconvenience caused.

McAfee wouldn't send messages for customers post renewal. However, kindly ensure McAfee software is up to date with the new expiry date after renewal. 

If the McAfee software is up to date with the new expiry date then probably could be spam messages. 

To recognize and report spam messages kindly click on the below link for more information.

Report Scam Notification

Alternatively, you can always contact chat support using the link below for immediate assistance or call our helpline number 24/7 (866-622-3911)US.

McAfee Support

If this information was helpful in any way or answered your question, please mark it as the accepted solution and give Kudos if appropriate.

Regards,
Venkat

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