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Aydan
Contributor
Message 1 of 3
‎08-10-2021 02:34 AM

Güncelleme yapılamıyor

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Merhabalar,

McAfee Total Protection, versiyon 4.9.1.0 (1019) u kullanıyorum. 2 haftadan bu yana sürekli hata mesajı çıkıyor. (ekte gönderiyorum) Ayrıca menüden de güncelleme yapmaya kalktığımda yine aynı hata mesajı çıkıyor. Hesabıma baktığımda üyeliğimin bitmesine 569 gün var. En son güncellemeyi manuel olarak 10 Ağustos 2021 tarihinde yaptım. Ben imac kullanıcısıyım kullandığım sistem macOS Sierra (10.12.6).

Lütfen bu konu üzerinde yardımlarınızı bekliyorum.

Saygılarımla.

Aydan Karataş

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Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎08-10-2021 04:44 AM

Re: Güncelleme yapılamıyor

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Merhaba @Aydan 

McAfee'den selamlar!

Rahatsızlıktan dolayı üzgünüz. Türkiye için destek hattı sadece mesai saatleri içinde açıktır, bu nedenle lütfen mesai saatleri içinde kendileriyle iletişime geçin. McAfee ile ilgili sorunlarınızı çözmenize yardımcı olacaklardır.

Destek : 00800-3192-9147

Not: Yukarıdaki mesajı çevirmek için google çevirmen kullandık

Saygılarımızla,
Sudharsanam G

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Sudharsanam_G1
Moderator
Moderator
Message 2 of 3
‎08-10-2021 04:44 AM

Re: Güncelleme yapılamıyor

Jump to solution

Merhaba @Aydan 

McAfee'den selamlar!

Rahatsızlıktan dolayı üzgünüz. Türkiye için destek hattı sadece mesai saatleri içinde açıktır, bu nedenle lütfen mesai saatleri içinde kendileriyle iletişime geçin. McAfee ile ilgili sorunlarınızı çözmenize yardımcı olacaklardır.

Destek : 00800-3192-9147

Not: Yukarıdaki mesajı çevirmek için google çevirmen kullandık

Saygılarımızla,
Sudharsanam G

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Aydan
Contributor
Message 3 of 3
‎08-10-2021 06:12 AM

Re: Güncelleme yapılamıyor

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Merhabalar,

destek için Türkiye'yi arayın yazmışsınız ama hiç bir şekilde birisine ulaşılamıyor. Verdiğiniz destek numarası hem Türkiye değil hem de o numaradan kimse çıkmıyor.

Lütfen bu konu ile daha yapıcı bir yardım istiyorum. Ya da Türkiye'ye ait bir telefon numarası istiyorum.

Üstelik bu konuyla ilgili daha evvelki senelerde yine şikayetim olmuştu. Lütfen eğer Türkiye bağlantınız yoksa buradaki satışlarınızda belirtiniz.

 

Saygılarımla.

Aydan Karataş

 

Tel: +90 532 223 32 35

 

 

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