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kraftykylie
Contributor
Message 1 of 4
‎12-29-2016 12:05 PM

true key wont launch for the first time

hi, I have mcafee internet security and it just popped up asking if I wanted to try true key, so I selected yes and downloaded it,

but when I try to launch it all it does is brings up the internet on the google page ???

sorry I'm not brilliant on the computer so any help would be very much appreciated.

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3 Replies
catdaddy
MVP
MVP
Message 2 of 4
‎12-29-2016 01:05 PM

Re: true key wont launch for the first time

​,

                      Perhaps reading this could help you better understand how to install/set-up your TrueKey Feature.

                      True Key - Main Support Page

                       Or alternatively you can contact Technical Support free of charge.

                        True Key - Contact Support

All the Best,

CD

Cliff
McAfee Volunteer
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catdaddy
MVP
MVP
Message 3 of 4
‎12-29-2016 04:53 PM

Re: true key wont launch for the first time

Also when you open your McAfee Internet Security Interface/Navigation/Features/ does it show (TrueKey) as available?

Cliff
McAfee Volunteer
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catdaddy
MVP
MVP
Message 4 of 4
‎02-09-2017 04:50 AM

Re: true key wont launch for the first time

​,

                       Could you kindly apprise us if you are still having issues? If not we can only consider this discussion as 'Assumed Answered'

Cliff
McAfee Volunteer
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