Hi , I tried to log in today and after a slight delay it asked me for my password. However when I enter my master password true key keeps stating that " Something went wrong ". It's been working fine for months so is there a problem on the server end that needs resolved ? It also will not let me sign in offline.
Solved! Go to Solution.
Good morning,
We are aware of this issue and our teams are working to restore functionality.
Thanks,
Marc D.
Good morning,
Please try to login to your True Key account, let me know if there are any further issues.
Thanks,
Marc D.
Good morning,
We are aware of this issue and our teams are working to restore functionality.
Thanks,
Marc D.
Good morning,
Please try to login to your True Key account, let me know if there are any further issues.
Thanks,
Marc D.
working ok now
Thank you!!!
I am having server issues today trying to get into TrueKey online - is there a problem?
I have not seen any issues logging into True Key today, just tested it from different devices and I had no issues signing in. have you tried from another device/ from another network?
If you still see the same issue, please provide more information on the system/ version OS and model you are using to sign in as well as TK version.
Thanks,
Marc D.
My main Computer is Windows 10 with the Edge browser software. Just tried on IPad Safari. I can add sites to the TrueKey Browser list but when I then go to those sites in Safari it does not Autofill.
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