true key license & email address

[SMenich]

So, 1.5 years later, I have the same issue.  I do not see a way to change the "trusted email" in True Key, even though I was easily able to change my email in my McAfee account.  I guess I need someone to do it for me....?

[marcd]

Good morning,

Change trusted email on a True Key account is not feasible.

What is possible though, is to export your data from your old account into your desktop (True Key settings- App settings- export data), once your data has been backed up, you can then import (True Key settings- import- True Key to True Key) to the newly created True Key account with the new email address.

I hope this helps,

Marc D.

[Saz1st]

This is disgusting I've provided proof of purchase and that everything belongs to me and you cant even simply change an old email address that's closing!! Well I won't be renewing my subscription next February and I'm closing my account obviously you don't care about your customers just their money!! 😲😠😡😠

[marcd]

Good morning,

Can you please tell me what is going on, what is the exact issue here.

Thanks,

Marc D.