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JeromeL
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switch to IPHONE13, the App stopped working.

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I switch from an IPhone X to a IPhone 13, when I tried to connect for th App I get a message “something went wrong”.

i delete the App and desinstáleles it without any change.

tried to connect from IPad but there it says that it cannot connect to server.

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Allwyn_GI
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Re: switch to IPHONE13, the App stopped working.

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Hi @JeromeL,

The McAfee team has confirmed that the issue is resolved. Kindly logging into True Key account and check from your end.

 

Regards,

Allwyn I

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Allwyn_GI
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Re: switch to IPHONE13, the App stopped working.

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Hi @JeromeL,

We are sorry for the inconvenience. McAfee is aware of the true key issue and are working on the issue. We will update once the issue is resolved.

Regards,

Allwyn I

Allwyn_GI
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Message 3 of 3

Re: switch to IPHONE13, the App stopped working.

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Hi @JeromeL,

The McAfee team has confirmed that the issue is resolved. Kindly logging into True Key account and check from your end.

 

Regards,

Allwyn I

View solution in original post

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